ITC Global Trade Platform now in Bahasa

Global Trade Helpdesk now more accessible for Indonesian businesses

(Yogyakarta) – The Global Trade Helpdesk, a free online platform with trade intelligence for small businesses, is now available in Bahasa Indonesia.

This gives Indonesia’s 64 million small businesses better access to information about imports, market dynamics, tariffs, regulatory requirements, trade finance providers, e-commerce marketplaces and digital payment solutions, trade finance providers, and more.

Small businesses create most of Indonesia’s job but sell only 15% of the country’s exports. More accessible market intelligence can change that.

The Bahasa edition of Global Trade Helpdesk was created through a partnership with ICC Indonesia Centre of Entrepreneurship of the International Chamber of Commerce (ICC).
The platform was unveiled on 23 April at the JCI International Business Solutions Expo in Yogyakarta. A workshop at the Expo provided a hands-on lesson on how to conduct market research and compare opportunities across markets.

‘In line with our G20 mandate to make information for small businesses more accessible, we are proud to be partnering with ICC Indonesia to make the Global Trade Helpdesk available in Indonesian,’ said ITC Executive Director, Pamela Coke-Hamilton. ‘Working together, we can ensure that small businesses in Indonesian communities can also benefit from this comprehensive digital platform and the new opportunities it brings for its dynamic entrepreneurs.’

Nunki Juniarti, Head of the Centre of Entrepreneurship Jakarta Hub of ICC Indonesia said: ‘Our purpose is to empower Indonesian firms with the market intelligence they need to grow and be competitive in new markets. And, as we know, having updated and reliable information about the markets is one of the keys to success in international trade.’

Growing support for the Global Trade Helpdesk

The Global Trade Helpdesk platform was recognized as an inclusive and veritable source of trade and market information for small businesses by the G20 Trade and Investment Working Group in it’s Jaipur Call for Action Declaration. The Global Trade Helpdesk was also endorsed by the 100 members of the WTO Informal Working Group on Micro, Small and Medium-Sized Enterprises as a key source of trade and market intelligence for smaller firms in its recommendations of December 2020. The interest of firms and business support organizations in the online platform continues to grow rapidly, reaching over 220,000 users from across 197 economies.

With Bahasa (Indonesian), the Global Trade Helpdesk is now available in seven languages, including Arabic, English, French, Spanish, Portuguese, and Russian.

The Global Trade Helpdesk is an initiative of the International Trade Centre, the United Nations Conference on Trade and Development and the World Trade Organization with the participation of the African Development Bank, the Inter-American Development Bank, the International Chamber of Commerce, the Food and Agriculture Organization of the United Nations, the United Nations Industrial Development Organization, the World Customs Organization, the World Bank Group and the World Intellectual Property Organization.

About the International Trade Centre – The International Trade Centre is the joint agency of the World Trade Organization and the United Nations. ITC assists small and medium-sized enterprises in developing and transition economies to become more competitive in global markets, thereby contributing to sustainable economic development within the frameworks of the Aid-for-Trade agenda and the United Nations’ Sustainable Development Goals.

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About ICC Indonesia – ICC Indonesia is a National Committee with an organizational Statute drawn in close reference with the Constitutions of ICC and KADIN Indonesia, retains a role as the representative of Republic of Indonesia to ICC and the membership coordinator to the Indonesian business enterprises and practitioners. ICC Indonesia is seriously concerned about the readiness of human resource capability to handle timely export transactions. Within its role, ICC Indonesia continues to provide business training and workshops specific to International Trade subject matter to its members as well as books and publications. In line with their common aspiration of developing the next generation of entrepreneurs.

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